PRIVACY

MAILING LIST & PRIVACY

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We have a mailing list page that you can manually join if you so wish. You can opt-out of this at any time by clicking 'Unsubscribe' on the bottom of our newsletter, or by updating your current settings on the link below. Our newsletter is managed by Mailchimp, and we are able to access our mailing lists via this site to correct or update information upon the request of our subscribers. Our contacts can continue to update their own data, too, by contacting us or updating their preferences in any email they receive from us.

Please click here to update your settings and/or join our mailing list.

Here at Impossible Conversations, we take your privacy seriously and will only use your personal information to administer your order and to provide the products and services you have requested from us. However, from time to time we would like to contact you with details of release information, sales and giveaways that we provide. If you consent to us contacting you for this purpose, please click the link below to be taken to a form to join our mailing list and/or to update your settings with our mailing list.

Please click here to update your settings and/or join our mailing list.

Our newsletters will not be sent often as we hate spam, they will mainly be a reminder for when a collection releases. You have the right to withdraw your consent at any time, and you can do so by either changing your current settings with the link provided, or by clicking 'Unsubscribe'  at the bottom of our newsletter.


HOW WE USE YOUR PERSONAL INFORMATION (DATA PROTECTION)

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All personal information that We may collect (including, but not limited to, your name and address) will be collected, used and held in accordance with the provisions of the Data Protection Act 1998 and your rights under that Act.

We may use your personal information to

Provide our Goods and services to you

Process your payment for the Goods

Inform you of new products and services available from us. You may request that we stop sending you this information at any time.

All the information you provide to www.impossibleconversations.com is strictly private and confidential. According to the data protection act we will treat all such information including name, address and email in the strictest of confidence.

This privacy policy sets out how Impossible Conversations uses and protects any information that you give us when you use this website. Impossible Conversations is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Impossible Conversations may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.



WHAT WE COLLECT
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We may collect the following information:

• name

• contact information including email address

• demographic information such as postcode

• other information relevant to customer surveys and/or offers

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

• Internal record keeping.

• We may use the information to improve our products and services.

• We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.



SECURITY
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We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.



HOW WE USE COOKIES
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A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.


CUSTOMER AGE

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Must be from a person over the age of consent specified in that Member State, otherwise given by or authorised by a parent/guardian.




LINKS TO OTHER SITES (SOCIAL MEDIA)
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Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.



CONTROLLING YOUR PERSONAL INFORMATION
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You may choose to restrict the collection or use of your personal information in the following ways:

• whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes

• if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at contact@impossibleconversations.com

We will not sell, distribute or lease your personal information to third parties unless we are required by law to do so. We may use your personal information to send you promotional information if you have consented to this.

You may request details of personal information which we hold about you under the Data Protection Act 1998. If you would like a copy of the information held on you please contact us at contact@impossibleconversations.com. You may request to also delete the data we store about you too. You have the right to:

- the right to be informed;
- the right of access;
- the right to rectification;
- the right to erasure;
- the right to restrict processing;
- the right to data portability;
- the right to object; and
- the right not to be subject to automated decision-making including
profiling.

If you believe that any information we are holding on you is incorrect or incomplete, or if you would like to be removed, please write to or email us as soon as possible. We will promptly take action as soon as you have contacted us.